Large firms have in-house IT specialists.
But if yours is a small firm, you probably spend time mucking about with computers when you should be doing law. And there are probably other times when not mucking about with computers puts your practice at risk. E.g., when you're in trial, does your data nonetheless get backed up every night?
We understand how law offices work. Chances are that we can help your law office work better. We're good at solving technology problems. We don't always have all the answers, but we're very, very good at finding them. And our hourly rate is less than yours.
Software Got You Stumped? Get Help Fast.
Why spend 20 minutes trying to figure out a software problem if a two minute phone call will put you back in business?
Problem too complicated to describe? You can let us remotely share control of your computer for troubleshooting or training.
Can't Find That Case File? How many minutes a day do you spend hunting for paper? If you scan all your incoming paper, every document you need will be accessible from your desktop. You'll still have your paper files, but you'll rarely touch them. We can:
Recommend scanning hardware and software.
Help you design an efficient digital file system.
Train your staff.
Crossing Your Fingers For Backup? If your backup system is less than optimum, you are not alone. We can:
Setup a system that requires no more intervention than a daily change of tape, DVD, or portable HDD.
Configure your system to email a backup log after each nightly backup.
Review the log every day and email you either a confirmation that the backup was good or instructions for fixing it.
Periodically test the backup system to confirm that restored files exactly match original files. (Do you know for sure that your backup system works, or is it just a reassuring ritual?)
Maintain disk images of original machine configurations so that crashed drives can be quickly replaced.
Network Driving You Nuts? We can:
Determine whether the problem is in hardware, cabling or software configuration.
Correctly configure network operating systems.
Recommend products and vendors for cabling and hardware, and manage new cabling installs.
Configure secure wireless access.
Move your data files to a dedicated workstation or server. It's always best to have your shared data files on a well-maintained machine that nobody touches.
Worried About Security? We can:
Set up firewall security for your network.
Make sure that your computers are promptly patched against emergent security threats.
Scan your network for vulnerabilities.
Maintain virus and spyware protection.
Configure your workstations and applications to run with limited rights, thereby reducing your vulnerability to infected email and hostile websites.
Disinfect or rebuild compromised machines.
Reluctant To Broadcast Internal Communications Over The Internet? For confidentiality reasons, you don't want your internal email routed across the Internet. We can:
Install an internal mail server. The mail server is simply software running on the same dedicated machine that holds your shared data files. Internal email never leaves your office, external email goes through your ISP.
Baffled By Too Many Choices? Expert advice with no conflict of interest. The only thing we sell is service. We can:
Recommend appropriate hardware and software.
Find lowest cost vendors.
Manage the purchasing process.
Tired Of Having Stuff Break?
If it's broken, we can fix it. But we would prefer to help you proactively manage your technology to minimize breakage.
Frank B. Denman, J.D.